jackpotbd Terms and Conditions

1 General Terms

This document sets out the terms and conditions governing use of the jackpotbd online gaming platform ("Service", "Platform" or "Site"). jackpotbd provides an online casino and sports betting service for users in Bangladesh.

These terms ("Terms") apply between jackpotbd ("we", "us") and the registered user ("user", "you"). By accessing, browsing, registering on, or playing any game on the platform, you are considered to have read and accepted these terms in full.

jackpotbd reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any change is made will be taken as your acceptance of the updated terms. For this reason, we recommend reviewing this page on a regular basis.

2 Eligibility and Registration

2.1 Age Requirement

Registration and use of the jackpotbd platform is permitted only for individuals aged 21 or older. Use of this platform by anyone under the age of 21 is strictly prohibited. Any account found to belong to a minor will be closed immediately, and the associated funds may be forfeited.

2.2 Registration Requirements

To complete the registration process, the user must meet the following conditions:

• Must be at least 21 years of age.
• All information provided must be truthful, accurate, and complete.
• Each individual may create only one account.
• A valid and active email address and phone number must be provided.
• Identity verification documents requested by jackpotbd must be submitted.

2.3 Account Verification

jackpotbd reserves the right to verify a user's identity at any time. Withdrawals may be put on hold until the verification process is complete. A national ID card, passport, or other government-issued document may be requested for identity verification.

3 Account Management

3.1 Account Security

Each user is solely responsible for the security of their account. It is your responsibility to keep your login details (username, password, and OTP) confidential and not share them with any third party. If you notice any unauthorized access or suspicious activity on your account, contact our support team immediately.

3.2 One Person — One Account

Each individual may open only one account. If multiple accounts belonging to the same person ("duplicate accounts") are identified, all accounts will be closed and any bonuses or winnings may be forfeited.

3.3 Account Transfer

jackpotbd accounts are personal and non-transferable. Transferring, selling, or allowing another person to use any account is prohibited.

3.4 Closing an Account

Users may request account closure at any time through the support team. A self-exclusion option is also available as part of responsible gaming.

4 Deposits and Withdrawals

4.1 Deposits

The jackpotbd platform currently accepts deposits via the following mobile banking methods: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500.

• Minimum deposit: ৳500 (for each method).
• Deposits are generally credited to the account instantly.
• jackpotbd never charges any fee on deposits.
• Sending payments from a third party's account is prohibited — all transactions must be made from your own account.

4.2 Withdrawals

The following rules apply to withdrawals:

• Minimum withdrawal: ৳800.
• Withdrawal time: processed within a maximum of 1 hour.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be put on hold if identity verification has not been completed.
• Withdrawals will not be processed if bonus wagering requirements have not been met.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

jackpotbd offers new users a 120% first deposit bonus, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
• Deposit ৳26,000 → ৳15,000 bonus (maximum limit) → total balance ৳41,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager an amount equal to 15 times the bonus amount before withdrawing the bonus funds.

5.3 General Bonus Terms

• Each bonus offer may have a specific expiry date.
• A maximum bet limit may apply when working toward a bonus.
• Multiple bonus offers cannot be used at the same time unless separately permitted.
• jackpotbd reserves the right to change, suspend, or cancel any bonus offer at any time.
• Attempting to obtain bonuses through fraudulent means will result in forfeiture of the bonus and any associated winnings.
• Bonuses may only be used on games approved by jackpotbd.

5.4 VIP and Loyalty Program

jackpotbd's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback increases as you move up to higher tiers. VIP membership is managed by jackpotbd and may change at any time.

6 Betting and Gaming Rules

6.1 General Gaming Rules

The following rules apply when playing on the jackpotbd platform:

• All bets are final and cannot be changed or cancelled once placed.
• jackpotbd reserves the right to void the result of any game caused by a technical error.
• The rules and policies of game providers also apply.

6.2 Sports Betting

Specific rules apply to betting on cricket (BPL, T20 World Cup, IPL), football, tennis, and other sports. If a match is cancelled, abandoned, or postponed indefinitely, bets will be settled in accordance with our sports betting rules.

6.3 Fair Play

jackpotbd is committed to ensuring a balanced and fair gaming environment. All game outcomes are determined using independent Random Number Generator (RNG) technology. We use SSL encryption technology to keep all transactions and personal data secure.

7 Prohibited Activities

The following activities are strictly prohibited on the jackpotbd platform:

• Creating or managing an account on behalf of a minor (under 21 years of age).
• Registering using a false identity or false information.
• Using the platform for money laundering or illegal transactions.
• Using bots, scripts, or automation software.
• Attempting to breach the platform's security systems.
• Abusing bonuses or obtaining benefits through fraudulent means.
• Using or stealing another user's account.
• Operating multiple accounts from the same device or IP address.
• Conducting any cyber attack against jackpotbd.

8 Privacy and Data Protection

jackpotbd places the highest importance on the privacy of users' personal information. Our full privacy policy can be found on our Privacy Policy page. The key points are:

• Users' personal information is used solely for the purpose of providing the service.
• Information is not shared with third parties except where required by law.
• All data is protected by SSL encryption technology.
• Users may request correction or deletion of their information.

9 Responsible Gaming

jackpotbd places responsible gaming as its top priority. We believe gaming is a form of entertainment and should never be seen as a source of income.

• Users can set their own deposit and betting limits.
• The option to temporarily or permanently close an account (self-exclusion) is available at any time.
• If signs of gaming addiction appear, seeking help immediately is recommended.
• If you are having difficulties, please contact our 24/7 support team.

For more information, read our Responsible Gaming page.

10 Limitation of Liability

jackpotbd will not bear any responsibility in the following situations:

• If a game is interrupted due to loss of internet connection.
• If loss occurs due to a fault in the user's own device or software.
• If loss occurs due to unexpected technical issues, server outages, or maintenance downtime.
• If account details are exposed due to the user's own negligence.
• If losses occur due to technical issues on the part of a third-party game provider.

In the event of a technical error, jackpotbd will investigate and attempt to provide a reasonable resolution. jackpotbd's maximum liability will never exceed the original amount of the transaction in question.

11 Service Suspension or Termination

jackpotbd reserves the right to temporarily or permanently suspend service without prior notice in the following circumstances:

• During maintenance and upgrade activities.
• In the event of a technical or security emergency.
• Due to regulatory or legal obligations.
• In unforeseen external circumstances.

jackpotbd will not be held liable for any losses incurred during a service suspension.

12 Dispute Resolution

If a dispute arises between jackpotbd and a user, an attempt will first be made to resolve it through discussion.

12.1 Complaints Process

• First, submit your complaint via our 24/7 live chat or email.
• jackpotbd will investigate the matter within a reasonable time.
• The user will be informed of the outcome of the investigation.

12.2 Final Decision

In disputes relating to game outcomes, the game provider's server logs will be considered the final evidence. The final decision of jackpotbd's authority will be binding in all cases.

13 Changes to Terms

jackpotbd reserves the right to modify these terms at any time. In the case of significant changes, an attempt will be made to notify users as far in advance as possible. Continued use of the platform after any changes will be considered acceptance of the new terms.

For this reason, users are advised to review this page regularly.

14 Contact

If you have any questions or concerns about these terms, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Available in Bengali 7 days a week, 24 hours a day.

Our support team is always ready to resolve your issues promptly. The Bengali version of these terms is authoritative. In the event of any dispute, the Bengali version will prevail.